Return & Exchange Policy - KROSFIT SHOES

At KROSFIT SHOES, we value our customers and strive to provide the best shopping experience. If you are not completely satisfied with your purchase, we offer a 7-day return and exchange policy, provided the following conditions are met:

Return & Exchange Conditions

1. Time Frame: Returns and exchanges must be requested within 7 days of receiving the product.
2. Product Condition: The item must be unused, unworn, and in its original packaging with all tags attached.
3. Eligible Products: Only regular-priced items are eligible for return or exchange. Sale or discounted items are non-refundable.
4. Proof of Purchase: A valid receipt or order confirmation is required for all returns and exchanges.

How to Initiate a Return or Exchange

1. Contact Us: Email our support team at [your email] or call us at +92329 9717967 with your order details.
2. Approval: Once approved, we will provide instructions on how to return the product.
3. Shipping: The customer is responsible for return shipping costs unless the product is defective or incorrect.

Refund Process

• Once we receive the returned item and inspect it, we will process your refund within 5-7 business days to your original payment method.
• Shipping fees are non-refundable.

For further assistance, feel free to reach out to our customer service team.

Thank you for shopping with KROSFIT SHOES!